What are the system and browser requirements to access the course?
Our courses are officially supported on the following platforms:
💻 Web (Browser):
Windows 10+: Chrome, Edge
Mac Catalina+: Chrome, Edge, Safari
iOS 16+: Safari
Android 11+: Chrome 💻
📱 Mobile App:
Android 10+ 📱
⚠️Other Platforms:
Our content may work on Ubuntu (Chrome, Firefox, Brave) and lower versions of Android, iOS, and Mac, but we do not officially guarantee support for them. For the best experience, we recommend using the officially supported platforms listed above.
Will the course be updated to meet the requirements of the RBI Grade A exam?
Yes, the course will be updated in a timely manner to align with the requirements of the RBI Grade A exam.
What is the medium of instruction of this course?
Notes & Mocks for All Components of Phase 1 & Phase 2 – English;
Concept Classes and Live Classes –
• For Finance & Management(RBI), Economic & Social Issues, Finance & Management(SEBI), Costing, Economics, Commerce & Accountancy, Company Law and Descriptive English classes are in English.
• For Quant, Reasoning & English classes are in Hinglish.
*By Hinglish, we mean the presentation text will be in English and delivery will be in mix of Hindi and English.
Can I access the course on mobile devices and laptops/desktops?
Yes, absolutely! We believe in “learn anytime, anywhere.”
On Android devices (mobile/tablet), you can download the EduTap app from the Play Store and log in. Please note that only two devices can be used, and once you’ve logged in on two, you cannot log into a third device unless you log out from one of the existing ones.
On a laptop or desktop, simply log in through our web portal to access your course seamlessly.
Can I use this course on an iPhone or iPad?
While we currently do not have an iOS app, you can still access the course smoothly using the Safari browser on your iPhone or iPad.
Can I download all the PDFs in this course?
Concept notes are non downloadable. The summary sheets of each unit of FM, chapter wise pdfs of all subjects for Paper 2 and all current affairs modules can be downloaded.
Kindly download the summary sheet first and then start watching the video by keeping the summary sheet in front of you. If anything needs to be added, add in the sheet itself, then come to concept notes, and MCQs and keep on adding points in the summary sheet. This summary sheet would become your ultimate revision document which needs to be then revised multiple times before the exam.
What is the validity of this course?
The course expiry is mentioned next to the course thumbnail on the top right hand side of this page. Please look there.
How many times can I watch a particular video lesson?
Infinite times – yes, you read it correct. We have placed no such restriction on the number of times you can watch a particular video lesson.
How can I contact/talk to faculty if I have some doubts?
Glad you asked. We do not believe in the “sell and forget” sort of thing. We have a dedicated support team and faculty to answer all your queries promptly. We have established 3 channels of communication between the student and faculty:
1) A dedicated discussion forum – the student can post a query on the subject wise discussion forum, the concerned faculty regularly checks the discussion forum for queries and replies.
2) A dedicated mail address – students can drop a mail on hello@edutap.co.in mentioning the subject name or the name of the faculty they wish to talk to. Upon receipt of this mail, the faculty is connected to the student on their registered phone number.
3) A dedicated helpline number – Students can call us on 8146207241 (between 9 am to 6 pm on working days) and ask for a strategy cum mentorship call with the faculty. The support team representative then shoots a mail to the student as well as the faculty and arranges a call.
Are the classes live or recorded?
We offer pre recorded as well as live classes as part of the course. The live classes are held once the notification is released. The primary objective of live classes is revision. Till then, the students are expected to complete their syllabus from the pre recorded lessons which are readily available upon subscription.